Returns & Exchanges

We understand that sometimes your dream item didn’t end up being all that dreamy. We are happy to accept returns and will issue store credit for the amount of the item(s). Exchanges for the same style/different size will always be free if available! Please review our full return policy below. 

• Returns are for store credit only. If item(s) arrive damaged, we will ship out a replacement free of charge if available.
• Returns/exchanges must be initiated within 7 days of delivery if purchased online, or within 7 days from purchase if bought at a pop-up event. 
• Items must be unwashed and unworn, with all tags attached, in new, re-sellable condition. Items but be free of makeup or other stains, pet hair, or smell of smoke or perfume. If item is returned in any of these conditions, return will not be accepted and will be returned to you at your expense. 
• Items marked final sale in title or on product page may not be returned, refunded or exchanged.
• Non-Returnable: Final sale items, Jewelry & Accessories, Intimates, Socks, Hats, and Health & Beauty items.
  
• Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible.  
  
• Damages must be reported within 3 days of receiving merchandise. Please contact help@oceansidesupplyco.com or 361-779-7310 for help!